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Please need advice on cold calling

rasel123

New member
I am now facing some problems about cold calling. The problem about calling for me how do I get the call to the right person and not just a low level worker? Should i just ask to be transferred?


How would I contact a decision maker of a business?

In case of calling restaurant business number > will think I am purchasing food?

In case of calling dentist > will think I want my teeth tested?

Do they will not going put me onto the owner and alternatively put the phone down?

so what should I do in this case?

So how do I get the business owner's or the marketing section's phone number and email if it is not on the website and their is just one for prospective customers?

Waiting for important suggestions. Please help to overcome this problem.
 

jerome2900

New member
You'll overcome the fear when you realize cold calling should be outsourced and is a tremendous waste of your
personal time.

Some people aren't cold calling type of salesmen, which is absolutely fine.

Some people, like me, would never buy something from a cold call. I don't need people suggesting to me what I need,
I find that pushy and can be too much of a temptation.

Have you ever purchased anything from a cold call? This may answer your reluctance.

However that is me , but you are not me so :

Get a few friends (or family members), call them and try to sell it to them. Repeat this many times as possible (be

serious when you do it, both parties). This might be a good way to start-off and get some practice.

With cold calling you will be nervous at first but practice makes perfect. Try practicing calls to business's for

something other then your offer. In a month or so you will laugh at the thought of being nervous!

Experience is all you need. You'll get better with time. Like anything, the more you do, the better you will become
at it.

Scripts for most people do not work in the real world but you can create your own using snippets from different people.

Experience is the answer - if you had a full time job doing this after a few days you would think nothing of it.

Over time it will become natural but in your current situation you need to know all the key benefits of your

proposition. Try to hook with the main one but have a full list you can throw at them.

Apart from that I would list all of the objections or reasons they would have to end the conversation and have something prepared

for that.

Practice your opener and some of your key hooks a few times and you will feel much more prepared.

And thats my 2 cents. Hope this helps
 

Jason Kanigan

New member
Well I agree and disagree with various things the poster above had to share.

First, the opening sentence. Cold calling is not a waste of personal time. The job of presidents, CEOS and owners is to SELL. Most come from a sales career. This is how companies continue to grow...if you look at companies headed by someone from the accounting or operations channel, you'll typically find they are not growing. As an owner/president/CEO, you should be learning how to sell, and part of that is making effective prospecting calls.

Everyone, including me when I started, says "I don't like making prospecting calls." That's because you don't have any skill with it. Do you like biochemistry? Math? If you don't know anything about these subjects, and have no skill, OF COURSE you don't "like" it. But if you do learn about it and develop some skill, guess what? You will feel better about it.

As far as the "pushy" thing goes, most calls are made so badly that there IS no "rest of the call"! I agree with you that nobody should be pushing you into needing something. But how about a different method? What if the call was made to find out if you had a known or hidden need for this product or service? And if it wasn't a fit, no big deal?

Telemarketers go in without any training...freaked out...desperate...it's why sales can be the lowest paying, worst work on the planet--and then at the other end of the spectrum the most fulfilling, financially rewarding activity you can do. Most people have never heard of a different approach than traditional "features and benefits"-based selling. So no wonder they all act, sound and perform alike. How about behaving differently and being treated differently by the prospect?

Since the approach is all wrong, it's understandable that making sales with cold calls can be tough. You have all these poorly trained TMs out there calling using broken processes they don't really understand, and what a surprise: it's a trainwreck.

There IS an alternative.

Roleplaying is a very effective way of trying things out in safety. I highly recommend it. You will discover responses and ways around things that could be more difficult to learn in the "real world."

Cobbling together a script based on different sources is a terrible idea. You will end up with a Frankenstein monster that doesn't have a process and that you will not understand. Pick one approach and stick with it.

Most people in sales do not have a consistent sales process. They "fly by the seat of their pants" and consequently get nowhere. They don't know why they win some orders and don't get others. They don't know where the process ended, or why. And they especially do not know what is going to happen next in a selling situation--and be able to get out in front of their prospect and INVISIBLY LEAD THEM.

As for the rest of the post, it is unfortunately filled with (broken) tranditional selling approaches that no longer work.
 

rasel123

New member
Hello Guys,
Thanks a lot for sharing nice tips. I will try to solve these problems. I hope you guys will help me if I find any problem in future.

Regards
 
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