rasel123
New member
Hello everyone,I am now discussing an excel sheet columns which would be help full for any cold callers.
Columns are:
S.No.
Date of call
Person's Name
Nick Name
Consumer phone number
Follow Up/New Call -is it a follow up call or new call
Reaction of a consumer- Friendly/Angry/rude
Q/A - (What are the questions he asked and what we responded)
Call Back time and date - When consumers asked to call back
Email Id
Website Address
Comments
Above the columns, is there any thing I don't mention?
Columns are:
S.No.
Date of call
Person's Name
Nick Name
Consumer phone number
Follow Up/New Call -is it a follow up call or new call
Reaction of a consumer- Friendly/Angry/rude
Q/A - (What are the questions he asked and what we responded)
Call Back time and date - When consumers asked to call back
Email Id
Website Address
Comments
Above the columns, is there any thing I don't mention?