• Please make sure to complete your profile by filling in any details pertaining to your company, name, photo, socials and contact information for any updates.
  • Need a hand with one of our platforms? post it under the support forum!
  • Reach out to us by emailing devsupport@redtorrentmedia.app if you don't see a response in 24/48 hours. - Please forward your thread!

New help desk *****please read before posting*****

Guillermo Mata

Guillermo Mata

RED TORRENT MEDIA LLC
Welcome to our NEW support desk!


July 1st 9AM EST we’ll be closing down our zendesk support system, phone lines
and bringing it here to OMF!

WHY?

Questions stick here…
And it’s just way easier for everyone in our community….

After looking at our support desk we come to find that a majority of our users
Have the same types of questions regarding purchase issues, tech support, help etc.

NOW you no longer need to wait 24 hours to get the help you are looking for.
You can now browse this section or simply submit a thread.

Please take the following steps to ensure your thread is answered…

#1 create a thread.
#2 be as detailed as possible
#3 add attachments videos, screen shots, docs etc.

(The more details we have the better it will be for us all!)

NOTE: You can message our team regarding any payment issues @REDTORRENTMEDIALLC we do not recommend posting any paypal info Instead send it privately.

SUPPORT@REDTORRENTMEDIA.COM
will remain open but for a faster response create a thread here.

We cannot wait to start answering your questions.

RED TORRENT MEDIA LLC - TEAM
 
Last edited:
L

ladysaver

New member
this a real big problem with your company is has been more 30 day from the time i pay for this but you are to buzz these day to get back with your customers i just like to get what i paid for you know? i have got a lot of your product so i don't know what the problem with you company?i have sent 4 or 5 tickets.
SharonC
scsbradley@gmail.com
 
L

ladysaver

New member
Transaction Id: AP-49F023478F415024V
Date: Tuesday 30th of May 2017 04:30:12 PM
Product Name: SINGLE USER - Local Marketing Revolt The Real High End Business - In - A - Box/Software - Affiliate
Price: $17.00
Purchaser: trglobalexport1@yahoo.com
Seller: Guillermo Mata
Status: Paid
Sharon Currie
this my payment but i have not got is.
 
royrevill

royrevill

New member
I did not receive my product purchase - Classified Ad Reply Adobe Air/PC Business

I login to the member's area but only a sales page is there to purchase again

Purchase Details:
-----------------
Product: Classified Ad Reply Adobe Air/PC Business In A Box!
Price: $27.00
Payment Id: AP-07L52466LF283605W
----------------------------------------------

Payment details

Receiver email: william@webdevelopmentgroup.org
Amount: $27.00 USD
Transaction date: July 20, 2017
Status: Completed
Transaction ID: 27G95355UD279723Y

Purchase email
biz4ry@yahoo.com
 
RedTorrentMediaLLC

RedTorrentMediaLLC

New member
lee6164 said:
this link is not working it puts you in a loop
Member Login ? [email]support@RedTorrentmedia.com[/email]
it says download your purchase and goes into selling you again
it would be very helpful if you check your links before you sell to people last time i waited a long time
anyways my email is lee6164@yahoo.com i am waiting for the link to download...
i bought the upgrade also... please send
Click to expand...


Sorry about the long wait we just transitioned from texas to the florida region.

Please email support@redtorrentmedia.com and we'll get you all set up.
 
B

BusinessBuddyInc

New member
I have also sent in several tickets regarding accessing SWW-Business in a Box along with all of my transaction information and have yet to receive a response. Also it seems that the support@redtorrentmedia.com email is not working. Please advise.


Congratulations on your purchase.

For support contact: support@RedTorrentMedia.com or https://webdevelopmentgroup.zendesk.com/hc/en-us

Your Login Email: mphipps@businessbuddyinc.com
Please use your existing JVZoo password

Use the above information to access your
purchase at: https://customer.jvzoo.com/

Purchase Details:
-----------------
Product: SWW - Business In A Box & Live Training (Unlimited Installations)
Price: $27.00
Payment Id: AP-6HD287906D169023E
 
O

onlyonewilliamson

New member
My product

the link for the product is not working... the google drive link, just send me the zip file it's been a
week now I've sent in emails about this problem, when I buy a product I expect to get it wit no problems

thank you please send today!!!!!! or asap

Product: Google Advertiser Search -
Payment Id: AN-CSIYS4L99JS2HW5UK
 
W

WealthPro

New member
Hi

I having issues with Crawlable Email app. After I login and click on the side tabs nothing happens. It seems the system is asking for another $49

I have emailed support few times and tagged you in your facebook group but no response.

Faruk
 
P

pepps30

New member
i just baught a product and it wont even go to the login page then i come here your company is a pile of shit you know that you dont even try to help your customers
 
K

Ken Reno

Banned
I'm here to request you pay my commissions for promoting your products for you via JvZoo.

I've written via email to your 'support' address literally a DOZEN times. (the one you specify on your pages, and right here in this post)

You FINALLY replied with a 4 word response: "what's your jvzoo id?" (even though it's right there in your jvzoo vendor dashboard) I replied to you instantly with my name and JvZoo id - then crickets. I emailed you 7 more times after providing my id. nothing.

You login to jvzoo daily to send alerts for your VLOG, but don't see the big notice across the screen about unpaid commissions that you owe people?

Pay me dude.

Why wont you pay measly affiliate commissions to someone who promoted FOR you? (you're welcome!)

Ken Reno



unpaid commissions, non existent support, Guillermo Mata
 
K

Ken Reno

Banned
I'm here to request you pay my commissions for promoting your products for you via JvZoo.

I've written via email to your 'support' address literally a DOZEN times.

You FINALLY replied with a 4 word response: "what's your jvzoo id?" (even though it's right there in your jvzoo vendor dashboard) I replied to you instantly with my name and JvZoo id - then crickets. I emailed you 7 more times after providing my id. nothing.

You login to jvzoo daily to send alerts for your VLOG, but don't see the big notice across the screen about unpaid commissions that you owe people?

Pay me dude.

Why wont you pay measly affiliate commissions to someone who promoted FOR you? (you're welcome!)

Ken Reno



unpaid commissions, non existent support, Guillermo Mata
 
You must log in or register to reply here.
Top