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No Access to Device ID

I have been trying to receive some assistance on the Device ID program since 8/18/2020. I've sent emails to support@redtorrentmedia.com, info@redtorrentmedia.com, and support@deviceid.app to no avail. I purchased the product but never received a log in email to access it. I found the Device ID log in page and tried to reset my password to no avail as well. I also posted a message on this platform but I cannot locate it. Can someone assist? Also, should I expect this type of response for any further issues?

Product: Device ID APP . - Full Suite (Save $10) (Full Pay)
Order Date: Aug 17, 2020 00:03 AM ET
Zaxaa Transaction ID: F4627F8431A57A7CE1AA946FB1A24806
Customer Name: K Georges
Customer Email: info@georgesentintl.com
Customer Paypal Email: info@georgesentintl.com
 
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